Legal Information

1. About Us & Legal Entity

About Rocket Project

Rocket Project is a European project management platform designed to help individuals and teams get things done. Minimal overhead, maximum results.

We believe project management should be simple: clear structure, visible progress, and actionable insights.

Who We Are

Rocket Project is a 100% brand of Boosters Holding B.V., a company registered in The Netherlands.

Rocket Project is a network organization; we mostly work remote, usually meet around barista prepared cups of java, online and offline.

Our team consists of Tjaco and Tonci (development), Jasper and Natalia (front end design), Mike (hosting), and Rogier (C-stuff).

Our business partners are Mollie, Postmark, and Digital Ocean.

European by Design

Rocket Project is built, hosted, and operated entirely within the European Union.

• Our servers are in Amsterdam (Digital Ocean, data center AMS3)
• Our payment provider is Mollie, a Dutch company
• Our email infrastructure runs through Postmark's EU region
• All customer data stays within the EU — no exceptions
• We comply fully with the General Data Protection Regulation (GDPR)

We welcome customers from anywhere in the world, but our legal framework, data protection, and dispute resolution are governed by Dutch and EU law.

This is a deliberate choice. We believe your data deserves the strongest privacy protections available, and EU regulation sets that standard.

2. Privacy Statement

Your data is yours. We only collect what we need to run the service, and we never sell it. Ever.

What We Collect

When you use Rocket Project, we collect:

• Account information: your email address and callsign (display name)
• Billing information: name, address, and VAT number (processed by Mollie — we do not store payment card details)
• Invoice information: additionally, when you desire invoices, we collect the necessary information provided by you
• Project data: the content you create within your projects (goals/initiatives, milestones/epics, work items/stories, tasks, sprints)
• Technical data: IP address, login timestamps, and basic usage data for security and performance monitoring

That's it. We don't collect anything else.

What We Don't Do

• We do NOT sell your data
• We do NOT share your data with third parties for marketing
• We do NOT use advertising or tracking cookies
• We do NOT profile your behavior for commercial purposes

Where Your Data Lives

All data is stored on servers in Amsterdam, The Netherlands (Digital Ocean, data center AMS3). Customer data never leaves the European Union.

Our sub-processors:

How Long We Keep Your Data

• Active accounts: your data is stored as long as your subscription is active
• After cancellation: your service remains available until the end of your paid period. Your data is permanently deleted 30 days after that (regret period)
• Stale accounts: passive accounts, i.e. accounts with no paid subscription and no active projects, will be deleted after 3 months, after we notify you
• Stale projects: projects not modified for 3 months may be deleted, after we notify you
• Financial records: billing records may be retained as required by Dutch and EU tax law

Cookies

We use only strictly necessary cookies:

• Session cookie: keeps you logged in
• Security cookie: protects against cross-site request forgery

That's all. No analytics cookies, no advertising cookies, no third-party tracking. Because we only use necessary cookies, no cookie consent banner is required under GDPR.

Contact

For privacy-related questions or requests:

3. GDPR Compliance

Rocket Project is a European company and fully complies with the General Data Protection Regulation (EU) 2016/679 (GDPR).

Our Principles

• Data minimization: we only collect data necessary to provide the service
• Purpose limitation: we use your data only for running Rocket Project
• Security by design: encryption in transit (TLS), secure authentication, and access controls are built into the platform
• Privacy by default: the strictest privacy settings apply automatically — you don't need to opt out of anything

Your Rights

Under GDPR, you have the right to:

• Access: request a copy of all personal data we hold about you
• Rectification: correct any inaccurate personal data
• Erasure: request deletion of your personal data ("right to be forgotten")
• Portability: receive your data in a structured, machine-readable format
• Objection: object to certain types of data processing
• Restriction: request that we limit how we process your data

To exercise any of these rights, contact our Data Protection Officer:

We will respond within 30 days, as required by GDPR.

Data Processing

Sub-processors

We use the following sub-processors, all GDPR compliant:

Data Breach Notification

In the event of a personal data breach, we will:

• Notify the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) within 72 hours where required
• Notify affected users without undue delay if the breach is likely to result in a high risk to their rights

Minimum Age

You must be at least 16 years old to use Rocket Project.

4. User Agreement

This agreement is between you ("User") and Rocket Project, a brand of Boosters Holding B.V., KvK 27244651, The Hague, The Netherlands. By creating an account, you agree to these terms.

4.1 The Service

Rocket Project ("RockPro") is a cloud-based project management platform offered on a subscription basis. We provide tools to organize work, track progress, and collaborate with your team.

Your subscription gives you a non-exclusive, non-transferable right to use the platform during your active subscription period.

4.2 Your Responsibilities

You agree to:

• Use the service lawfully and responsibly
• Keep your login credentials secure
• Not share your account with others
• Not copy, reverse-engineer, or resell any part of the software
• Not attempt to access other users' data or systems

You must be at least 16 years old to use Rocket Project.

4.3 Billing & Payments

• Subscriptions are billed in advance (monthly or yearly)
• You can cancel at any time
• After cancellation, your service stays active until the end of your paid period
• We do not provide refunds for unused time, unless required by law
• Failure to pay may result in service suspension

4.4 Your Data

• You own the data you create in Rocket Project
• We do not claim any ownership over your content
• After cancellation, your data is permanently deleted 30 days after the end of your paid period (regret period)
• Projects not modified for 3 consecutive months may be considered "stale" and deleted after we notify you
• Accounts without an active subscription, and without associated active projects, are considered "stale" and will be deleted after 3 months, after we notify you

4.5 The Service is Provided "As Is"

Rocket Project is provided on an "as is" basis. We do our best to keep the platform fast, secure, and reliable, but we cannot guarantee uninterrupted or error-free operation. Please provide feedback when you think we can do better.

We continuously improve the platform and are committed to supporting your projects.

4.6 Limitation of Liability

To the extent permitted by law:

• Rocket Project is not liable for indirect damages, lost profits, or data loss
• Our total liability is limited to the subscription fees you paid in the 12 months before the claim
• Nothing in this agreement limits liability where the law does not allow it (in other words; we fully respect your rights, and comply with applicable law)

4.7 Intellectual Property

All software, design, branding, and documentation of Rocket Project remain our property (or that of our licensors). Your subscription does not transfer any ownership rights.

You retain full ownership of all content and data you create.

4.8 Account Suspension & Termination

We may suspend or terminate your account if:

• You violate these terms
• Your payment fails and remains unpaid after our dunning process
• Your account appears to be used for unlawful purposes

We will notify you before taking action, except in cases of urgent security concerns.

4.9 Changes to These Terms

We may update these terms from time to time. When we do, we will notify you via email or in-app notification. Continued use after changes take effect means you accept the updated terms.

4.10 Governing Law

• These terms are governed by the laws of The Netherlands
• All disputes are handled exclusively by the courts of Amsterdam, The Netherlands
• This applies regardless of where you are located

Contact

Questions about these terms?